BIANCHI INDUSTRY AFTER SALES
Register on our Web Shop and discover our digital shop.
Spare parts web shopEnsuring stock availability of spare parts at all times is part of our policy of excellence in customer service.
The availability of spare parts is guaranteed until the tenth year after the product is discontinued from the sales range.
Spare parts will be quoted and on the price list until the end of the fourth year after discontinuation of the product from the sales range.
Original Bianchi Industry spare parts comply with European and Italian regulations/laws and guarantee perfect integration with all other components of the machine on which they are installed.
We also provide our customers with spare parts compatible with previous versions and common to many machines in the Bianchi Industry range.
The interchangeability of the components themselves makes it possible to reduce the amount of parts in stock and improve procurement efficiency.
We can guarantee our customers a wide availability of products and spare parts in stock thanks to our 10,000 square metre warehouse.
We use careful and functional packaging in order to be able to send the goods safely, guaranteeing their integrity.
Our partnership with leading transport companies allows us to always ensure fast and punctual delivery.
OUR SERVICES
A team of dedicated professionals works every day to ensure the best performance of all Bianchi Vending, Bianchi Coffee Solutions and Brasilia products over time.
WEB SHOP
- Accessible 24/24
- Technical files to support the customer
- Ease and guidance in finding the spare part
- Issue of order request
- Availability of numerous documents (user manuals, energy classes, technical information….)
CUSTOMER SERVICE
- Telephone technical support
- Assigned sales operator contact
- Electronic board repair service
- Payment system service and repair
- More than 20 years of experience
- Refrigeration unit regeneration
LANGUAGES SPOKEN
- Italian
- English
- Spanish
‘’SERVICE AREA‘’ APP
You can buy your Bianchi or Brasilia spare parts from smartphones and tablets via the ‘Service Area’ app, available for iOS and Android. This allows you to use our digital shop enriched with new information also on the move and no longer only from your office.
